Returns and Exchange / Claims

EXCHANGE / CLAIMS

  • Product (s) can be exchanged within the 5 days from the date of delivery.
  • Please note that the product must be in saleable condition and unused with the price label attached along with the purchase invoice.
  • Items bought on sale cannot be exchanged.
  • Due to the differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason.
  • We will only exchange or refund any product(s), if a defected or wrong product(s) has been delivered.
  • Contact our customer service center by emailing us images of defected/wrong product within 3 days of delivery for exchange.

 REFUNDS

We have a ‘no refund’ policy. Defected product will be exchange with current or above price.

 

SHIPPING POLICY

Delivery time & charges

We offer free shipping above pkr.3000/- all over PAKISTAN through by selected courier. Deliveries usually take 5-7 business days. Please note that no orders are dispatch over the weekend or on gazetted holidays.

 

PAYMENT METHODS

We only accept only cash on delivery orders.